VirtualME Features

VirtualME Features

Introducing VirtualME by Airdec – customizable AI-powered virtual assistants that deliver consistent yet personalized customer experiences. These intelligent avatars can answer questions, provide information, conduct transactions, and deliver services for your business.

Virtual Me reflects your brand and human diversity through realistic digital representations. You can train them with your content so they become experts on your offerings.

What makes Virtual Me truly unique is the ability to define custom rules that shape how the avatars engage and respond. This allows tailored dialogs, logic, and integrations to align with your specific business needs.

Integrated AI enables Virtual Me to have natural conversations and quickly respond to customer inquiries with accuracy. They are available 24/7 without fatigue.

Virtual Me can become the ideal virtual employee – friendly, knowledgeable, and flexible to your requirements through customizable rules.

They create exceptional customer experiences across web, mobile, kiosks, and more. Virtual Me avatars deliver automated yet humanized engagement.

Elevate your customer experience while optimizing costs with customizable virtual assistants from Airdec. The possibilities are endless with VirtualME!


Some advantages of this product include:

  • Realistic 3D animated avatars that can talk, gesture, and exhibit natural movements in real-time. Powered by motion capture and advanced animation technology.
  • Ability for the avatar to take on different looks, voices, and personalities to represent diverse characters. Libraries of customizable elements.
  • Integration with databases, documents, product catalogs, FAQs, and other information sources to enable the avatar to provide detailed, accurate answers to questions.
  • Conversational AI that allows the avatar to understand natural language, have meaningful dialogues and answer complex questions on a wide range of topics.
  • Customizable scripts, dialogues, and content blocks to shape the avatar’s responses for different customer service, sales, education, or other use cases.
  • Multi-lingual capabilities to allow the avatar to speak different languages.
  • API/SDKs to enable easy integration into company apps, websites, virtual assistants, and IoT devices.
  • Analytics to evaluate avatar performance, monitor conversations, detect trends, and usage metrics.
  • Availability 24/7 to provide consistent customer experiences.
  • Secure cloud deployment as well as on-premise options.
  • Continual learning capabilities for the avatar to expand its knowledge base over time.
  • Customizable avatar branding, uniforms, and accessories to match the company brand image.
  • Sales enablement features to upsell products, provide demos, etc.